Case Study: New York University (NYU) – Adobe Experience Manager (AEM)

AEM Managed Support and Component Consolidation, Rewrite, and Upgrade

New York University (NYU) is a private research university in New York City. It is among the largest private universities in the US, and it provides a rigorous, demanding education to more than 50,000 students and undertakes nearly $1 billion in research annually.

Desired outcome

NUY websites had years’ worth of disparate templates and components built using different and old versions of Adobe Experience Manager (AEM) resulting in poor content editing experience. Users had multiple usernames and passwords to log in to different systems and applications. The calendar application was not connected to the websites. NUY wanted to fix that and add new functionalities.

Engagement

  1. Consolidated years’ worth of multiple versions of templates and components to a set of standard templates and components that can be used across different schools. The components were built so that each school can extend and skin/brand them as needed
  2. Migrated 4 codebases from AEM 5.x to 6.1
    1. NYU main site
    2. NYU Dentistry
    3. Silver School of Social Work
    4. NYU Gallatin
  3. Implemented Single sign-on for content authoring
  4. Migrated contents and users from old to new templates
  5. Integrated with Cvent Events calendar
  6. Created the Program Finder tool
  7. Created Global Nav
  8. Created NYU News

Results

  1. Streamlined and improved content authoring experience with enhanced security
  2. Improved flexibility using well-architected and easy-to-customize components
  3. Modern platform that is up to date
  4. Better service and user experience for website audiences
    1. Easy way to navigate and find programs
    2. Better experience in navigating through the different schools and websites
    3. Ability to see and filter news easily

URLs

https://www.nyu.edu/

https://dental.nyu.edu/

https://socialwork.nyu.edu/

https://gallatin.nyu.edu/

Screenshot from NYU dentistry
Amica website screenshot

Amica Senior Lifestyles

Health Care, Real Estate

Canadian Nurses Association

Canadian Nurses Association (Ottawa)

Health Care

Screenshot from AstraZeneca

AstraZeneca – Adobe Experience Manager (AEM)

Health Care

Screenshot from NYU College of Arts and Science website

NYU Arts & Science – Adobe Experience Manager (AEM)

Education

YMCA website screenshot

YMCA of Greater Toronto

Non-Profit Organisation

Moneris

Moneris (Toronto)

Financial, Professional Services