Get Results AND Peace of Mind

Sitecore Managed Services

Sitecore Managed Services

If you have ever wondered whether it is possible to achieve the success you aspire to without having to lose sleep over it, you are not alone. Sitecore is sophisticated. It requires dedicated and experienced resources to ensure it's up and running at all times, let alone unlock its features and realize its full potential. Sitecore Managed Services provides you with all that, so you can focus on doing what you do best.

 

With Sitecore manage services, you can:

Rest peacefully at night knowing a Sitecore-certified team is on call to fix any issues and ensure uninterrupted experiences for all your stakeholders

Get the most out of your Sitecore investment by optimizing the platform and unlocking its features through implementation and enablement

Keep your business up and running without glitches, and maximize uptime and profitability by having a team that is proactive in identifying and dealing with risks before an outage occurs

Tap into new expertise with ease and flexibility by allocating resources where you see business value. This also means that you spend less to get more

 

Make the most of your Sitecore investment with a plan that meets your specific needs:

 

Bronze

Silver

Gold

Platinum

Sitecore support

35 hrs/month

70 hrs/month

120 hrs/month

150 hrs/month

Issue identification, remediation and reporting

Yes

Yes

Yes

Yes

Bug fixes and tweaks

Yes

Yes

Yes

Yes

Database support – performance tuning, backup, installation, upgrades, and troubleshooting

Yes

Yes

Yes

Yes

Disaster recovery management

-

Yes

Yes

Yes

Proactive monitoring

Yes

Yes

Yes

Yes

Sitecore security patches

Yes

Yes

Yes

Yes

Sitecore implementation & enablement

-

50 hrs/month

90 hrs/month

170 hrs/month

Discovery

-

-

Yes

Yes

Platform ongoing enhancements

-

Yes

Yes

Yes

Sitecore security audit

-

-

Yes

Yes

Free Sitecore upgrades

-

-

Yes (minor)*

Yes (major)**

Free training

-

Quarterly

Monthly

Bi-weekly

Digital marketing consultation

-

-

Yes

Yes

* Customization extra
** Biennially, customization extra

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